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brucee's review against another edition
4.0
I think everyone should take the time to read a book like this. Most is self-explanatory but reading it, and putting yourself in the receiver's shoes, gives you a better awareness of what you are sending. I will definitely think a bit harder before I hit send next time!
khlara's review against another edition
4.0
Excellent book on e-mail etiquette with really good examples.
mvancamp's review
4.0
This is actually a very helpful little book. Many of the reviews I have seen slam it for being too obvious. Yes, there is some very simple advice but advice that I--and some folks who communicate with me--need to be reminded of anyway. In addition, there is some really valuable advice on lesser discussed e-mail etiquette issues (e.g. BCC, forwarding, subject line, etc.) Plus, it is mildly amusing. I just wish someone could tell me how to keep my in-box clean.
rachelisblue's review
2.0
It sounds like the most boring book on the planet, but it's zippier than the title suggests. I like how the model e-mails are always good for a chuckle:
"From: George W. Bush
To: Saddam Hussein
Please let in the weapons inspectors."
"From: George W. Bush
To: Saddam Hussein
Please let in the weapons inspectors."
kristennd's review
4.0
One of those advice books where I didn't really learn anything new, but sometimes those are the best kind. They act, instead, as reassurance. Very succinct and practical, with plenty of vivid examples.
ellimister's review
4.0
Another physical book. I had to read it for work, so it's outside my normal books to read. If you've never sent a business email or if your emails confuse people or if you just want a better understanding of why people send dumb emails or you have meetings that should have been an email.
Anyway, I can see why this is required reading for an entry level job. Otherwise, you have people sending terrible emails.
Anyway, I can see why this is required reading for an entry level job. Otherwise, you have people sending terrible emails.
orchisailsa's review
3.0
Read for work. A bit dated, but good content, especially the etiquette considerations for those of us who have to send 800 emails every day.