The Customer is Always Wrong: The Retail Chronicles by Jeff Martin, Jane Borden, Hollis Gillespie, Kevin Smokler, Neal Pollack, Elaine Viets, Becky Poole, Randall Osborne, Richard Cox, Colson Whitehead, Gary Mex Glazner, Timothy Bracy, Clay Allen, Jim DeRogatis, Michael Beaumier, Victor Gischler, Catie Lazarus, James Wagner, Wendy Spero, Anita Liberty, Stewart Lewis, Wade Rouse

The Customer is Always Wrong: The Retail Chronicles
Jeff Martin, Jane Borden, Hollis Gillespie, Kevin Smokler, Neal Pollack, Elaine Viets, Becky Poole, Randall Osborne, Richard Cox, Colson Whitehead, Gary Mex Glazner, Timothy Bracy, Clay Allen, Jim DeRogatis, Michael Beaumier, Victor Gischler, Catie Lazarus, James Wagner, Wendy Spero, Anita Liberty, Stewart Lewis, Wade Rouse

172 pages • first pub 2008 (editions)

nonfiction essays memoir reflective medium-paced

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Description

From mom-and-pop general stores to big-box, strip-mall chains, it is impossible to consider the American experience without thinking about the buying-and-selling retail culture: the sales and the stockrooms, the shift managers, and the clock punch...