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missing page info • first pub 2015 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it s worse when people inside these companies can t pinpoint the problem because they re too focused on business processes. This prac...
Community Reviews
Content Warnings
missing page info • first pub 2015 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
Customers who have inconsistent, broken experiences with products and services are understandably frustrated. But it s worse when people inside these companies can t pinpoint the problem because they re too focused on business processes. This prac...
Community Reviews
Content Warnings