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223 pages • missing pub info (editions)
ISBN/UID: 9780132724548
Format: Paperback
Language: English
Publisher: Pearson
Publication date: 01 January 2013
Description
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Prog...
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223 pages • missing pub info (editions)
ISBN/UID: 9780132724548
Format: Paperback
Language: English
Publisher: Pearson
Publication date: 01 January 2013
Description
This text focuses on CUSTOMER SERVICE topics. It includes essential content plus learning activities, case studies, professional profiles, research topics and more that support course objectives. The text and exam are part of the ManageFirst Prog...