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240 pages • first pub 2008 (editions)
ISBN/UID: 9781422137499
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 04 May 2010
Description
Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion,...
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240 pages • first pub 2008 (editions)
ISBN/UID: 9781422137499
Format: Paperback
Language: English
Publisher: Harvard Business Review Press
Publication date: 04 May 2010
Description
Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion,...