Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer by Paul B. Brown, Carl Sewell

Customers for Life: How to Turn That One-Time Buyer Into a Lifetime Customer

Paul B. Brown, Carl Sewell

240 pages • first pub 1990 (editions)

nonfiction business informative inspiring fast-paced
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Description

In this completely revised and updated edition of the customer service classic, Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today...

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