Scan barcode
169 pages • first pub 2012 (editions)
ISBN/UID: 9781569720080
Format: Digital
Language: English
Publisher: NACUBO
Publication date: 28 August 2012
Description
This book examines the institutional movement toward outsourcing support services, focusing on the development of outcome-oriented performance indicators and continuous self-assessment. Using 125 "lessons" based on support service theories, philos...
Community Reviews
Content Warnings
169 pages • first pub 2012 (editions)
ISBN/UID: 9781569720080
Format: Digital
Language: English
Publisher: NACUBO
Publication date: 28 August 2012
Description
This book examines the institutional movement toward outsourcing support services, focusing on the development of outcome-oriented performance indicators and continuous self-assessment. Using 125 "lessons" based on support service theories, philos...