212 Service: The 10 Rules for Creating a Service Culture by Mac Anderson

212 Service: The 10 Rules for Creating a Service Culture

Mac Anderson

missing page info Add in missing page information first pub 2013 (editions)

informative inspiring fast-paced
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Description

You may know the 212 degree concept for our original bestseller 212 The Extra Degree written by Sam Parker and Mac Anderson. But this book is written specifically for businesses and is all about creating a service culture. In case you are not fami...

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