The Gentle Art of Verbal Self-Defense at Work by Suzette Haden Elgin, Suzette Haden Elgin
The Gentle Art of Verbal Self-Defense at Work

Suzette Haden Elgin, Suzette Haden Elgin

The Gentle Art of Verbal Self-Defense at Work

Suzette Haden Elgin, Suzette Haden Elgin

missing page info Add in missing page information first pub 1999 (editions)

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Description

For some employees, verbal abuse can be the everyday language of doing business. Defending yourself from these verbal abusers—calmly, professionally, and successfully—can be crucial to your on-the-job success. Nationally recognized linguistics exp...

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