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
224 pages • first pub 2016 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
The concept of quality is familiar. People make judgments about it every day. Yet articulating a clear definition of quality is challenging.The best companies often appear to be characterized by an ineffable something, much like that of people who...
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
224 pages • first pub 2016 (editions)
ISBN/UID: None
Format: Not specified
Language: English
Publisher: Not specified
Publication date: Not specified
Description
The concept of quality is familiar. People make judgments about it every day. Yet articulating a clear definition of quality is challenging.The best companies often appear to be characterized by an ineffable something, much like that of people who...