Defining Moments: How to Create Defining Moments for Customers, Coworkers, Students, Family and Yourself by Chip Heath, Dan Heath

Defining Moments: How to Create Defining Moments for Customers, Coworkers, Students, Family and Yourself

Chip Heath, Dan Heath

307 pages • first pub 2017 (editions)

nonfiction business psychology self help informative inspiring medium-paced
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While human lives are endlessly variable, our most memorable positive moments are dominated by four elements: elevation, insight, pride, and connection. If we embrace these elements, we can conjure more moments that matter. What if a teacher could...

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