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
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ISBN/UID: 9780859699693
Format: Paperback
Language: English
Publisher: Sheldon Press
Publication date: Not specified
Description
People often assume that listening is easy, yet, it's the least understood communication skill, as well as the most used. We spend 9 per cent of our time writing, 16 per cent reading, 35 per cent talking and 40 per cent listening, yet many of us m...
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
missing page info
ISBN/UID: 9780859699693
Format: Paperback
Language: English
Publisher: Sheldon Press
Publication date: Not specified
Description
People often assume that listening is easy, yet, it's the least understood communication skill, as well as the most used. We spend 9 per cent of our time writing, 16 per cent reading, 35 per cent talking and 40 per cent listening, yet many of us m...