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352 pages • missing pub info (editions)
ISBN/UID: 9781855240520
Format: Paperback
Language: English
Publisher: Croner.CCH Group Ltd
Publication date: Not specified
Description
A guide to improving customer care at all levels within an organization. It is targeted at all organizations which deal with customers, such as hotels, local authorities, and consumer services, and is illustrated throughout with cases and examples...
Community Reviews
Content Warnings
352 pages • missing pub info (editions)
ISBN/UID: 9781855240520
Format: Paperback
Language: English
Publisher: Croner.CCH Group Ltd
Publication date: Not specified
Description
A guide to improving customer care at all levels within an organization. It is targeted at all organizations which deal with customers, such as hotels, local authorities, and consumer services, and is illustrated throughout with cases and examples...
Community Reviews
Content Warnings