Harvard Business Review on Increasing Customer Loyalty by Harvard Business School Press

Harvard Business Review on Increasing Customer Loyalty

Harvard Business School Press

240 pages • first pub 2011 (editions)

nonfiction business informative medium-paced
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Description

How do you keep your customers coming back-and get them to bring others?If you need the best practices and ideas for making yourcustomers loyal and profitable--but don't have time to findthem--this book is for you. Here are nine inspiring and usef...

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