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Badass It Support by Ben Brennan

Badass It Support

Ben Brennan

180 pages missing pub info (editions)

nonfiction computer science technology medium-paced
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Description

Too often calling the IT department is a technologically unsavvy person's worst nightmare. The guys behind the screens seem cold and condescending. But, in reality, they're just well-meaning people who have never learned how to handle customers. Y...

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