Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits by Tony Hsieh
Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits
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Tony Hsieh
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Exceptional Customer Service: Exceed Customer Expectations to Build Loyalty & Boost Profits

Tony Hsieh with Lisa Ford, William Perry, David McNair

226 pages • first pub 2009 (editions)

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