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OECD Digital Government Studies Digital Government in Chile - Improving Public Service Design and Delivery by Oecd

OECD Digital Government Studies Digital Government in Chile - Improving Public Service Design and Delivery

Oecd

120 pages missing pub info (editions)

nonfiction politics informative medium-paced
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Description

The e-government era saw efforts to move government services online, automate internal processes and reduce administrative overheads for the public. Often technology led, those efforts sometimes led to the exclusion of some users and created digit...

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