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216 pages • missing pub info (editions)
ISBN/UID: 9781138160095
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 27 January 2017
Description
The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Eac...
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Content Warnings
216 pages • missing pub info (editions)
ISBN/UID: 9781138160095
Format: Hardcover
Language: English
Publisher: Routledge
Publication date: 27 January 2017
Description
The text is aimed at CEOs and all executive management, however the scope of the material will engage the entire organization. The authors identify the key ingredients of service excellence and show how leading companies have achieved success. Eac...
Community Reviews
Content Warnings