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
234 pages • missing pub info (editions)
ISBN/UID: 9780815752493
Format: Paperback
Language: English
Publisher: Brookings Institution Press
Publication date: 01 January 1995
Description
Government is under enormous pressure to change. Call it reinventing, reengineering, or plain old change, but the mandate remains the same: produce more with less, and satisfy the customer while doing it. Yet, successful reform must involve more t...
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
234 pages • missing pub info (editions)
ISBN/UID: 9780815752493
Format: Paperback
Language: English
Publisher: Brookings Institution Press
Publication date: 01 January 1995
Description
Government is under enormous pressure to change. Call it reinventing, reengineering, or plain old change, but the mandate remains the same: produce more with less, and satisfy the customer while doing it. Yet, successful reform must involve more t...