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![Difficult Conversations by Douglas Stone, Bruce Patton](https://558130.bdp32.group/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQzJBMXdRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e4151728a4be33d9accfecbaebd3186b8f158dec/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQ0xBRnBBdlFCIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--a407a8984e02ea5e4cde4660f7d52dadd4273f50/97CC723B-D8DE-4440-9AA2-B1369F6325B8.jpeg)
352 pages • first pub 1999 (editions)
ISBN/UID: 9781101496763
Format: Digital
Language: Portuguese
Publisher: Penguin Group
Publication date: 01 April 1999
Description
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Ye...
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![Difficult Conversations by Douglas Stone, Bruce Patton](https://558130.bdp32.group/rails/active_storage/representations/redirect/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaHBCQzJBMXdRPSIsImV4cCI6bnVsbCwicHVyIjoiYmxvYl9pZCJ9fQ==--e4151728a4be33d9accfecbaebd3186b8f158dec/eyJfcmFpbHMiOnsibWVzc2FnZSI6IkJBaDdCem9MWm05eWJXRjBTU0lKYW5CbFp3WTZCa1ZVT2hSeVpYTnBlbVZmZEc5ZmJHbHRhWFJiQjJrQ0xBRnBBdlFCIiwiZXhwIjpudWxsLCJwdXIiOiJ2YXJpYXRpb24ifX0=--a407a8984e02ea5e4cde4660f7d52dadd4273f50/97CC723B-D8DE-4440-9AA2-B1369F6325B8.jpeg)
352 pages • first pub 1999 (editions)
ISBN/UID: 9781101496763
Format: Digital
Language: Portuguese
Publisher: Penguin Group
Publication date: 01 April 1999
Description
We attempt or avoid difficult conversations every day-whether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. From the Harvard Negotiation Project, the organization that brought you Getting to Ye...