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240 pages • first pub 2001 (editions)
ISBN/UID: None
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: Not specified
Description
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversatio...
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240 pages • first pub 2001 (editions)
ISBN/UID: None
Format: Paperback
Language: English
Publisher: McGraw-Hill Education
Publication date: Not specified
Description
Learn how to keep your cool and get the results you want when emotions flare. When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversatio...
Community Reviews
Content Warnings