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250 pages • first pub 1999 (editions)
ISBN/UID: 9780140277821
Format: Paperback
Language: English
Publisher: Penguin
Publication date: Not specified
Description
Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult convers...
Community Reviews
Content Warnings
250 pages • first pub 1999 (editions)
ISBN/UID: 9780140277821
Format: Paperback
Language: English
Publisher: Penguin
Publication date: Not specified
Description
Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult convers...
Community Reviews
Content Warnings