Quality Is Personal: A Foundation for Total Quality Management by Harry Roberts, Bernard F. Sergesketter

Quality Is Personal: A Foundation for Total Quality Management

Harry Roberts, Bernard F. Sergesketter

176 pages missing pub info (editions)

nonfiction business economics medium-paced
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In this guide to involving employees in the process of Total Quality Management, Harry V. Roberts and Bernard F. Sergesketter make the argument that personal quality checklists - by which employees monitor waste reducers and value adding activitie...

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