Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service by The Disney Institute, Theodore Kinni

Be Our Guest (Revised and Updated Edition): Perfecting the Art of Customer Service

Disney Institute Book

The Disney Institute, Theodore Kinni

224 pages • missing pub info (editions)

nonfiction business economics travel lighthearted medium-paced
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Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...

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