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96 pages • missing pub info (editions)
ISBN/UID: 9780814477953
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 26 November 1992
Description
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson...
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96 pages • missing pub info (editions)
ISBN/UID: 9780814477953
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 26 November 1992
Description
First impressions are often lasting impressions. How customers are treated on the phone can quickly turn them into either an ex-customer or a customer for life. This thorough, quick-reading guide shows anyone who uses the phone -- from salesperson...