The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell

The Customer Rules: The 39 Essential Rules for Delivering Sensational Service

Lee Cockerell

208 pages • first pub 2013 (editions)

nonfiction business self help informative lighthearted medium-paced
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The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business – any business - depends upon winning and keepin...

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