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204 pages • first pub 2012 (editions)
ISBN/UID: 9780814430293
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 01 November 2012
Description
Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flig...
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204 pages • first pub 2012 (editions)
ISBN/UID: 9780814430293
Format: Paperback
Language: English
Publisher: Amacom
Publication date: 01 November 2012
Description
Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flig...