Emotional Intelligence for Sales Success: Connect with Customers and Get Results by Colleen Stanley

Emotional Intelligence for Sales Success: Connect with Customers and Get Results

Colleen Stanley

204 pages first pub 2012 (editions)

nonfiction business informative slow-paced
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Emotional intelligence plays a vital role at every stage of the sales process. It's easy to get defensive when prospects challenge you on price or to quickly cave and offer discounts in response to pressure. Those are examples of the fight-or-flig...

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