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The Nice Guys' Institute
208 pages • first pub 2001 (editions)
ISBN/UID: 9780786853076
Format: Hardcover
Language: English
Publisher: Disney Editions
Publication date: Not specified
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...
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The Nice Guys' Institute
208 pages • first pub 2001 (editions)
ISBN/UID: 9780786853076
Format: Hardcover
Language: English
Publisher: Disney Editions
Publication date: Not specified
Description
Exceeding expectations rather than simply satisfying them is the cornerstone of the Disney approach to customer service. Disney Institute specializes in helping professionals see new possibilities through concepts not found in the typical workplac...