I greatly enjoyed the writing style and how much you are drawn into the characters, but otherwise, I struggled with this book. It was difficult for me to follow the different timelines and truly understand all plot points. Some points there was way too much detail, to the point of making me uncomfortable, but other plot points seemed to be lacking. It is also very slow, especially for someone who is branching out from thrillers. I also had to keep reminding myself that Justine was only 21. In some scenarios she seems older but mostly, she seems very young in the way she acts and responds. That being said, I end with more positive feelings than negative. It also made me more emotional than I would have thought it would have. I like the idea of the phantom caller, not to the full extent of the sinister nature, but in its results. I also liked the love story within the love story. I also hope that there are people who do go through nursing homes and collect stories. I think that would be a fascinating project and a worthwhile compendium to read. The only thing I wonder though is how did Justine get the story when it seemed like Helene was always "at the beach"? I can only assume that she caught her at some good times or maybe others filled it in. Thank you to NetGalley for my ARC. I believe this novel and the topics within will stay with me for quite some time.