I thought this book was extremely well-written. Scwartz brings a reportorial style to the memoir that provides a lucid, clear-eyed storytelling style The book avoids schmaltz without eschewing emotion. Schwartz also doesn't look for scapegoats, showing how everyone can be doing what they think is best and still have a kid fall through the cracks. It was a book a couldn't put down, staying up late into the night reading this family's tale. Definitely recommended.