I read this book for a class, but I’d recommend it to anyone who wanted to work on being a better listener. It was full of practical suggestions and ideas, and the author wrote the books with the intention of it being useful for both educational reading as well as personal reading, so it is very readable and doesn’t read like a textbook. At the end of each chapter the author provides a listening technique that can be put into practice any time. I plan to hold on to this book and refer to it again in the future as I work on becoming a better listener.