Fred Reichheld

5 books

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World by Fred Reichheld, Rob Markey

The Ultimate Question 2.0 (Revised and Expanded Edition): How Net Promoter Companies Thrive in a Customer-Driven World

Fred Reichheld, Rob Markey

290 pages • first pub 2011 (editions)

nonfiction business informative slow-paced
The Ultimate Question: Driving Good Profits and True Growth by Fred Reichheld

The Ultimate Question: Driving Good Profits and True Growth

Fred Reichheld

224 pages • first pub 2006 (editions)

nonfiction business informative fast-paced
HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review by Harvard Business Review
HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review
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Harvard Business Review

HBR's 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

Harvard Business Review

254 pages • missing pub info (editions)

HBR\'s 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review by Fred Reichheld, Linda A. Hill, Harvard Business Review, Francesca Gino, Adam M. Grant

HBR\'s 10 Must Reads 2023: The Definitive Management Ideas of the Year from Harvard Business Review

Fred Reichheld, Linda A. Hill, Harvard Business Review, Francesca Gino, Adam M. Grant

187 pages • missing pub info (editions)

nonfiction business medium-paced
Winning on Purpose: The Unbeatable Strategy of Loving Customers by Fred Reichheld, Fred Reichheld

Winning on Purpose: The Unbeatable Strategy of Loving Customers

Fred Reichheld, Fred Reichheld

288 pages • first pub 2021 (editions)

informative medium-paced